Joulica Limited

Joulica Limited is an Irish analytics technology company that empowers organisations to understand and optimise customer experiences across digital and contact centre channels. Its cloud-native platform synthesises interaction data in real time to deliver actionable insights into customer journeys, helping enterprises improve performance, retention and engagement. With integration across major CRM and contact platforms and a strong focus on predictive analytics, Joulica supports clients in financial services, telecommunications and other sectors to enhance customer satisfaction and business outcomes. The funding is being used to support growth to build out the Go to market engine and expand US presence.